INFORMATION COLLECTION PRACTICES
TYPES OF INFORMATION COLLECTED
TRAFFIC DATA COLLECTED
We automatically track and collect the following categories of information when you visit our Sites: (1) IP addresses; (2) types of computers accessing the Site; and (3) types of web browsers used to access the Sites (collectively “Traffic Data”). Traffic Data is anonymous information that does not personally identify you but is helpful for marketing purposes or for improving your experience on the Site. We also use “cookies” to customize content specific to your interests, to ensure that you do not see the same advertisement repeatedly, and to store your password (if you are a subscriber) so you do not have to re-enter it each time you visit the Sites.
PERSONAL INFORMATION COLLECTED
In order for you to access certain services and to purchase products that we offer via the Sites, we may require you to provide us with certain information that personally identifies you (“Personal Information”). We do not collect any Personal Information about you unless you voluntarily provide it to us.
Personal Information including Contact Data such as your name, mailing address, and e-mail address. If you communicate with us by e-mail, post messages to any of our chat groups, bulletin boards, or forums, or otherwise complete online forms, surveys, or contest entries, any information provided in such communication may be collected as Personal Information.
We do not collect or use Financial Data for any purpose. Payments made to TradingCharts are processed by independent third party payment processors: Paypal and Bambora. Those payment processors will collect and use your Financial Data to process your credit card payment. Information you provide to them is protected by their own privacy policies; please refer to their websites for details. Such information is beyond the control of TradingCharts. Each payment processor provides limited information to TradingCharts, but only to the extent required for business needs that directly relate to your subscription. The data proviced to TradingCharts by tbose payment processors specifically excludes your credit card information.
USES OF INFORMATION COLLECTED
COMPANY USE OF INFORMATION
We may use Contact Data to send you information about our company or our products or services, or promotional material from some of our partners, or to facilitate the renewal of your subscription, or to improve our Site, or to contact you when necessary.
We may also use Contact Data for lead generation purpose by sending you information about products or services, or promotional material of other third party companies.
SHARING OR TRANSFERRING OF PERSONAL INFORMATION
We may share Demographic Data with advertisers and other third parties.
We may also share Contact Data with our business partners who assist us by performing core services (such as hosting, billing, fulfillment, or data storage and security) related to our operation of the Sites.
We maintain a procedure for you to review and request changes to your Personal Information; this procedure is described in Section 3a, below.
You acknowledge that once your Personal Information is shared with or transferred to third parties as provided herein, the use of your Personally Information will then be governed by the privacy policies of those third parties and is not subject to our control. If contacted by those third parties, you should directly inquire them about the use of your Personal Information by them.
USER CHOICE REGARDING COLLECTION, USE, AND DISTRIBUTION OF PERSONAL INFORMATION
You may choose not to provide us with any Personal Information. In such an event, you can still access and use much of the Site; however you will not be able to access and use those portions of the Sites that require your Personal Information.
CONFIDENTIALITY AND SECURITY OF PERSONAL INFORMATION
USER ABILITY TO ACCESS, UPDATE, AND CORRECT PERSONAL INFORMATION
We maintain a procedure in order to help you confirm that your Personal Information remains correct and up-to-date. At any time, you may log onto your account or contact us to update your Personal Information.
LOST OR STOLEN INFORMATION
You must promptly notify us if your user name or password is lost, stolen, or used without permission. In such an event, we will remove that credit card number, user name, or password from your account and update our records accordingly
The Sites contains links to other websites. We are not responsible for the privacy practices or the content of such websites. We may also make chat rooms, forums, message boards, and news groups available to you. Please understand that any information that is disclosed in these areas becomes public information. We have no control over its use and you should exercise caution when deciding to disclose your Personal Information.
PRIVACY POLICIES AND DATA COLLECTION AT THIRD PARTY SITES
Also, if you would like more information about this practice and to know your choices about not having this information used by these companies, please see: http://www.networkadvertising.org/consumer/opt_out.asp
CHILDREN UNDER THE AGE OF 13
In compliance with Children’s Online Privacy Protection Act (“COPPA”), the Sites are not directed at children under the age of 13 and we do not intend to collect any personal identifiable information, such as name, home address, e-mail address, telephone number, or social security number, from children under the age of 13. If you are under the age of 13, please do not provide us with your personal identifiable information. If you have any reason to believe that a child under the age of 13 has provided us with his or her personal identifiable information, please contact us immediately for removal of that information from our databases.
PRIVACY NOTICE FOR EEA INDIVIDUALS
This section covers disclosures on the General Data Protection Regulation (GDPR) for users residing within EEA only. GDPR replaces the existing Directive 95/46/ec, and aims at harmonizing data protection laws in the EU that are fit for purpose in the digital age. The primary objective of the GDPR is to give citizens back control of their personal data. Please follow the link below to access TradingCharts' General Data Protection Notice. www.immerinc.com